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Technical questions and troubleshooting tips related to pairing and using the CarPro.
Is your Audi MMI a 2G or 3G system? Use the following steps to know for sure. The MMI must be 3G to be compatible with The CoolStream CarPro. The CarPro is not compatible with the Audi 2G system.
Therefore, identifying your Audi MMI stereo system as 2G or 3G will determine if the CoolStream CarPro is a viable Bluetooth music streaming solution for your car.Continue reading: Is my Audi MMI 2G or 3G?
For the CoolStream CarPro to work, you need to have at least 1 song saved to the music library on your iPhone or Android phone. If you have an iPhone, we recommend buying a song from iTunes and saving it to your iPhone. Here are some quick steps.
Troubleshooting Tips for CarPro – If you do not see your concern listed, click here to email us your question.
a. Check your connections. If possible, unplug and plug in the iPod cable from the car’s connector port.Continue reading: Troubleshooting Tips for CarPro
Not having a song that you own (purchased and saved to your music library) is the most common reason the connection between the CarPro and your car stereo won’t work. Continue reading: Pairing the CarPro is unsuccessful. How can I connect?
When you clear the Bluetooth Cache on Android phones, the phone’s performance can improve by freeing up storage space. Specifically, clearing your Bluetooth App will, as you might expect, have the benefit of improving your Bluetooth experience.
If you find that your Bluetooth connection is dropping every few seconds or even every 15 minutes or so when using,Continue reading: How do I Clear the Bluetooth Cache on Android
What is downloaded music, and why do I need a song in my music library for the CarPro to work?
The CoolStream CarPro is equipped with sophisticated software. To successfully connect your phone to your stereo system, this software needs to see at least one song you have purchased and saved it to the music library on your phone.Continue reading: What is downloaded music on your phone?
Yes, the CoolStream CarPro will play the audio from Google Maps. The music will pause, and the directions from Google Maps will be played on the car’s speakers. After the directions are completed, then the music will return.
We have 3 different models of the CoolStream CarPro.
CarPro for Audi and Volkswagen
CarPro for Mercedes
CarPro for BMW and Mini Cooper
Continue reading: Does the CarPro play audio from Google Maps?
The Pandora or Spotify song information will NOT be displayed on the car’s entertainment screen when using the CarPro. Only the song information of music saved on the iPhone (or another iOS device) will be displayed. Song information of music saved on an Android or Windows device will NOT be displayed.Continue reading: Will my Pandora or Spotify song information be displayed?
The music skipping is caused by a conflict between the Bluetooth of the CarPro and your car’s Bluetooth for Hands-Free Calling.
If you are using an iPhone, we recommend updating your iPhone to the latest version of iOS. Many customers have reported that the latest iOS has removed the skipping problem.Continue reading: How do I stop the music skipping when using the CarPro?
Only one device at a time can be paired to the CoolStream CarPro. It does NOT support multipoint connections.
Continue reading: How many devices can be paired to the CarPro?
Yes, the Bluetooth signal will go through the glove box, and you will be able to stream your music.
Continue reading: Will the CarPro work if it is in the glove box and the door is closed?
Yes, the CoolStream CarPro will work with Android phones (i.e., Samsung phones). But the music library of the phone (music saved on your phone) will NOT be displayed on the car’s entertainment screen. You will use the steering wheel controls for track forward, and trackback will work with music on your phone. These buttons will NOT work with apps like Pandora,Continue reading: Does the CarPro work with Android phones?
To make the car stereo recognize the CarPro, we recommend the following. Some customers have been able to pair their phone with the CarPro, but the car stereo does not communicate with the CarPro.
First recommendation is to download and save to your phone at least one song. The CarPro was initially designed to Bluetooth music saved on your phone to the car stereo. Continue reading: How to make the car stereo recognize the CarPro?
Yes, the Kenwood Marine Stereo works with the CoolStream CarPro for BMW. Upgrade your Kenwood Model KDC-MP225MR to a Bluetooth Stereo for even more fun on the water. The CarPro will turn this solid Marine Stereo into a Bluetooth stereo. You will be able to pair your iPhone or Android phone to the CarPro and then stream music or a podcast to the Kenwood speakers.Continue reading: Does the Kenwood Marine Stereo work with the CarPro?
Yes, the CoolStream CarPro for BMW does work with the Fusion Marine Stereo (model MS-AV600). You will be able to connect your iPhone (including the latest iPhone) or Android phone to the CarPro through Bluetooth and stream your music to the Fusion’s speakers.
For the CarPro to communicate with the MS-AV600,Continue reading: Does the Fusion Marine Stereo work with the CarPro?
Do you have a docking station, car, motorcycle, boat, guitar amplifier, P.A. System? Then CoolStream probably has a product just for you and your stereo.
