Can I pair more than 1 device with the CoolStream Bluetooth Receiver? 

The CoolStream Bluetooth receiver can only pair with one device at a time.  So if you were listening to music with your phone and then wanted to switch to your iPad you would need to do the following: Go to the Bluetooth settings of your phone and disconnect it from the CoolStream.  For example on […]

What is the pairing code? 

The pairing code is four zeros (0000).  For more information about pairing, check out our Detailed Pairing Instructions. All CoolStream Product FAQ’s are provided to assist our customers who may have questions regarding the CoolStream Duo Bluetooth Music Receiver, the CoolStream Bluetooth Car Chat Plus, the new CoolStream CarPro, with specific versions for these manufacturers: […]

Does the CoolStream Bluetooth receiver work with Bose SoundDock? 

The CoolStream works with the following Bose SoundDock models.  Remember to set the volume of your phone to maximum when using the CoolStream.  This will prevent background noise. Original SoundDock with firewire charging. This model supplies 12V power, so the CoolStream will get hot, but this will NOT inhibit the performance of the CoolStream or […]

Are there any automobiles that do not work with the CoolStream Bluetooth receiver? 

We have tested the CoolStream Bluetooth receiver with many vehicles, but far from all.  Please check out our Testing Results with Cars for the latest information regarding compatible and incompatible automobiles. All CoolStream Product FAQ’s are provided to assist our customers who may have questions regarding the CoolStream Duo Bluetooth Music Receiver, the CoolStream Bluetooth […]

With CoolStream connected in my car can I still use the volume control on my steering wheel? 

No.  CoolStream is designed to use the audio portion of the cable in your car.  It is not designed to use the command and control portion of the cable. All CoolStream Product FAQ’s are provided to assist our customers who may have questions regarding the CoolStream Duo Bluetooth Music Receiver, the CoolStream Bluetooth Car Chat […]

Does the CoolStream Bluetooth receiver only work with iPhone? 

No, the CoolStream Bluetooth receiver will pair with any Bluetooth enabled device. The CoolStream Bluetooth receiver plugs into the 30-Pin connector found on docking stations made for iPhone/iPod/iPad. Once connected to the docking station, the CoolStream Bluetooth receiver can be paired with Bluetooth devices such as Android phones, Windows 7 phones, and tablets. See the […]

Do I need to manually reconnect CoolStream each time I turn the car off? 

One of the great things about CoolStream is that it has no battery.  There is never a battery to change or a battery to charge because it uses the power from your car to pair and stream music.  As a result however, you will need to press the button on the device each time you restart your […]

There is some static, background noise when I am using the CoolStream on my dock. How do I get rid of it? 

We recommend setting the volume on your mobile phone at its maximum level for the best sound quality.  If the problem continues, please contact our help desk at coolstream@exeterse.com. All CoolStream Product FAQ’s are provided to assist our customers who may have questions regarding the CoolStream Duo Bluetooth Music Receiver, the CoolStream Bluetooth Car Chat […]

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