Are there any automobiles that do not work with the CoolStream Bluetooth receiver? 

We have tested the CoolStream Bluetooth receiver with many vehicles, but far from all.  Please check out our Testing Results with Cars for the latest information regarding compatible and incompatible automobiles. All CoolStream Product FAQ’s are provided to assist our customers who may have questions regarding the CoolStream Duo Bluetooth Music Receiver, the CoolStream Bluetooth […]

With CoolStream connected in my car can I still use the volume control on my steering wheel? 

No.  CoolStream is designed to use the audio portion of the cable in your car.  It is not designed to use the command and control portion of the cable. All CoolStream Product FAQ’s are provided to assist our customers who may have questions regarding the CoolStream Duo Bluetooth Music Receiver, the CoolStream Bluetooth Car Chat […]

Does the CoolStream Bluetooth receiver only work with iPhone? 

No, the CoolStream Bluetooth receiver will pair with any Bluetooth enabled device. The CoolStream Bluetooth receiver plugs into the 30-Pin connector found on docking stations made for iPhone/iPod/iPad. Once connected to the docking station, the CoolStream Bluetooth receiver can be paired with Bluetooth devices such as Android phones, Windows 7 phones, and tablets. See the […]

Do I need to manually reconnect CoolStream each time I turn the car off? 

One of the great things about CoolStream is that it has no battery.  There is never a battery to change or a battery to charge because it uses the power from your car to pair and stream music.  As a result however, you will need to press the button on the device each time you restart your […]

There is some static, background noise when I am using the CoolStream on my dock. How do I get rid of it? 

We recommend setting the volume on your mobile phone at its maximum level for the best sound quality.  If the problem continues, please contact our help desk at coolstream@exeterse.com. All CoolStream Product FAQ’s are provided to assist our customers who may have questions regarding the CoolStream Duo Bluetooth Music Receiver, the CoolStream Bluetooth Car Chat […]

Does the CoolStream Bluetooth receiver work with the iPhone 5S? 

Yes, the CoolStream Bluetooth receiver will work with the new iPhone 5S.  Check out out this video demonstrating how the CoolStream Bluetooth receiver works with the iPhone 5S. All CoolStream Product FAQ’s are provided to assist our customers who may have questions regarding the CoolStream Duo Bluetooth Music Receiver, the CoolStream Bluetooth Car Chat Plus, […]

What is Bluetooth? 

This FAQ answers what is Bluetooth. Bluetooth technology allows you to share music and other information wirelessly between two paired devices.  Both devices must have the Bluetooth hardware inside.  More information can be found at http://www.bluetooth.com/Pages/Fast-Facts.aspx. All CoolStream Product FAQ’s are provided to assist our customers who may have questions regarding the CoolStream Duo Bluetooth Music Receiver, […]

Does CoolStream offer international shipping? 

Yes, CoolStream ships to all countries using US Postal Services. Shipping charges will be applied to any purchase made with an international shipping address. Rates begin at US$15.00 for the first 3 oz (85g). Packages are delivered by the local postal service of the recipient.  CoolStream is NOT responsible for any duties or taxes charged […]

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