There is some static, background noise when I am using the CoolStream on my dock. How do I get rid of it?

We recommend setting the volume on your mobile phone at its maximum level for the best sound quality.  If the problem continues, please contact our help desk at coolstream@exeterse.com. All CoolStream Product FAQ’s are provided to assist our customers who may have questions regarding the CoolStream Duo Bluetooth Music Receiver, the CoolStream Bluetooth Car Chat … Continue reading “There is some static, background noise when I am using the CoolStream on my dock. How do I get rid of it?”

Does the CoolStream Bluetooth receiver work with the iPhone 5S?

Yes, the CoolStream Bluetooth receiver will work with the new iPhone 5S.  Check out out this video demonstrating how the CoolStream Bluetooth receiver works with the iPhone 5S. All CoolStream Product FAQ’s are provided to assist our customers who may have questions regarding the CoolStream Duo Bluetooth Music Receiver, the CoolStream Bluetooth Car Chat Plus, … Continue reading “Does the CoolStream Bluetooth receiver work with the iPhone 5S?”

What is Bluetooth?

This FAQ answers what is Bluetooth. Bluetooth technology allows you to share music and other information wirelessly between two paired devices.  Both devices must have the Bluetooth hardware inside.  More information can be found at http://www.bluetooth.com/Pages/Fast-Facts.aspx. All CoolStream Product FAQ’s are provided to assist our customers who may have questions regarding the CoolStream Duo Bluetooth Music Receiver, … Continue reading “What is Bluetooth?”