Pairing CoolStream BOOM! Unsuccessful, how can I connect?

Here are 3 solutions for resolving the “Pairing Unsuccessful” message.

If you are having trouble pairing your phone (or other device) with the CoolStream BOOM!, try the following solutions.

coolstream-boom-black

Solution #1

  1. Unplug the CoolStream BOOM! from the docking station.
  2. On your telephone (or other mobile device) go to settings -> Bluetooth and turn off the Bluetooth function.  There should be an on/off “button” at the top of the screen.
  3. Plug the CoolStream BOOM! back on to the docking station.  Make sure that you see a blue or red/blue blinking light.
  4. Turn on the Bluetooth function on your phone.
  5. CoolStream BOOM! should appear.  Wait 10 seconds, by that time you should hear one low beep from the docking station.  Now, tap CoolStream BOOM! to pair.
  6. Wait for “Connected” to appear beside the CoolStream BOOM! and now you can play music.

 

Solution #2

  1. Unplug the CoolStream BOOM! from the docking station.
  2. Completely power down your telephone (or other mobile device).  Keep your phone off for at least 2 minutes.
  3. Power on the phone.
  4. Go to settings -> Bluetooth.
  5. Plug the CoolStream BOOM! into the docking station.  Make sure that you see a blue or red/blue blinking light.
  6. CoolStream BOOM! should appear.  Wait 10 seconds, by that time you should hear one low beep from the docking station.  Now, tap CoolStream BOOM! to pair.
  7. Wait for “Connected” to appear beside the CoolStream BOOM! and now you can play music.

 

Solution #3

  1. unplug the Bose
  2. take the BOOM! off the Bose
  3. switch the button on the top of the BOOM!  over to the right (this turns off the battery)
  4. on your phone, delete (forget) CoolStream BOOM!  from your list of Bluetooth devices
  5. turn off your Bluetooth on your phone
  6. shut down your phone.
  7. Plug the Bose back into the outlet
  8. put the BOOM!  back on the Bose (the position of the switch doesn’t matter here)
  9. turn on your phone
  10. turn on your Bluetooth
  11. pair the BOOM!  to the phone
  12. play music.

If for any reason your mobile device should ask for a PIN, use four zeros (0000).

If you are having trouble pairing the CoolStream CarPro to your mobile device please click here.

If you are having trouble pairing the CoolStream Duo to your mobile device please click here.

 

Author: CoolStream Update

Trying to provide the best customer service possible.

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