Privacy Policy

What personal information is collected by CoolStream?

CoolStream collects your name, address and email information during the order process and through the registration of purchased products. All credit card or bank information related to the purchase of CoolStream products is held exclusively by PayPal, Shopping Cart or Payment Gateway Providers. It is NOT shared with CoolStream. CoolStream does not collect any information related to race, gender, income or religion.


How does CoolStream use the information that it collects?

From time to time, CoolStream will be emailing you information about our products including new product announcements and discounts on current products. When you receive an occasional promotional email from CoolStream, you have either already opted in by checking a specific check box asking to be contacted or sent a request to be contacted. You can opt in using one of the forms on the site in order to be added to our mailing list. You can unsubscribe (opt out) at any time.


Does CoolStream provide information to third parties?

Your name, address and/or email will never be given or sold to a 3rd party. We will only provide information to businesses or individuals in response to court orders, subpoenas, or other Legal Requirements.


How Does CoolStream Use Cookies?

When you visit our website, we automatically collect some temporary, anonymous information about your visit to help us improve navigation on our site or investigate disruption of service attacks. This information includes: the name of the domain and host from which you access the internet; the internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our sites; and the internet address of the site from which you linked directly to our sites. By voluntarily visiting our website, you are consenting to the collection and use of the information in the ways described in this notice. We shall never share any information, unless ordered by court or jurisdiction.

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please write to CoolStream, and mail the letter to 98 Epping Road Suite 11, Exeter, NH 03833, or use our Contact Form.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above addresses and provide the correct information. We will promptly correct any information found to be incorrect.

We use this information only as anonymous aggregate data to determine the number of visitors to different sections of our site, to ensure the site is working properly, and to help us make our site more useful. We do not use it to track or record information about individuals, which means it is not subject to the Privacy Act of 1974. Nevertheless, we use secure means to store this information.  We will only provide information to businesses or individuals in response to court orders, subpoenas, or other legal requirements. We do not use persistent “cookies” or tracking mechanisms that collect personally identifying information on our site.


How can I request that my name, address and email be deleted from the CoolStream database?

Please use the Contact Form to request that we remove your personal information from our database.


How can I opt out of email communications with CoolStream?

Every emailed newsletter that is sent to you will have an unsubscribe button at the bottom.  Just click on this button to opt out of further communications with CoolStream.

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