Important CARPRO ONLY message about some recent iOS 13.3 & 13.4 updates: Difficulties with pairing/connectivity are related to the recent iOS 13.3 & 13.4 from Apple and are not related to the software in your CarPro. Please contact us for troubleshooting if your CarPro is not responding as it did prior to the recent updates.
This FAQ answers How to Connect 2 Mobile Devices at the Same Time – (Multipoint Technology)
1. Pair device number 1 per the CoolStream Duo Quick Start Guide.
2. Go to settings on device number 1 and turn off Bluetooth function.Continue reading: How to Connect 2 Mobile Devices at the Same Time – (Multipoint Technology)?